Families and next of kin
Family members, partners, and people in the person's wider support network exploring options for tailored supported living or personal care.
A clear first step for supported living and personal care enquiries
Bright Life Supported Living works in partnership with local authorities, adult social care teams, health professionals, families, and commissioners to understand whether the service can meet a person's assessed needs.
Who sends referrals to Bright Life
Referrals come from across health, social care, and the people closest to the person being supported. Each route is welcome — the conversation just starts from a slightly different place.
Local authorities and commissioners
Adult social care teams, commissioners, and brokerage staff looking for a service that can meet assessed needs within agreed funding.
Health and social care professionals
Social workers, community nurses, learning disability teams, hospital discharge teams, and other professionals working with the person.
What helps us understand the support needed
A referral conversation should help clarify the person's current circumstances, assessed needs, risks, desired outcomes, and the most appropriate pathway.
Current situation
Name, age, current living arrangement, local authority area, tenancy or accommodation position, and who should be involved.
Support needs and risks
Learning disability or autism diagnosis, personal care needs, medication, safeguarding, behaviours that challenge, health vulnerabilities, and crisis risks.
Goals and outcomes
What the person wants life to look like, what independence skills they want to build, and what support would help them feel safe and settled.
The referral process, step by step
From the first form to a decision on next steps, the process is designed to be honest, quick, and free of unnecessary back-and-forth.
1. Share the details
Send the referral form, an email, or give us a call. Anything you can share at this stage helps shape the first conversation.
2. We respond within a few working days
A member of the team reviews the referral and comes back with the next step, the information still needed, and an early sense of suitability.
3. Assessment and decision
A more detailed conversation with the person and their network leads to an honest decision on capacity, suitability, and the right pathway.
“If Bright Life isn't the right fit, we'll say so honestly and try to signpost a service that may be a better match. A referral is a conversation, not a commitment.”
Start a referral
Share the details below and we'll come back with the next step. Submitting opens your email app with the referral summary ready to send.
Got a general enquiry instead?
If this isn't a referral — maybe a question about the service, a working-at-Bright-Life enquiry, or something else — the contact page is the right place to start.